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EFV-8 Club Forum / General Ford Discussion / Macs core return policy.

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Posted By Discussion Topic: Macs core return policy. -- page: 1 2     BERTHA 02-08-2010 @ 6:42 AM reply profile send p.m. New Member Posts: 129 Joined: Nov 2009 Living 20mi away from Macs I have a definite advantage, Learned a long time ago how hard it is buying anything for "Bertha" without laying eyes on it beforehand. Have used this outfit several times for anything Clutch, most areas should have a local builder..http://buffaloclutch.com/.. tbloss 02-07-2010 @ 9:01 AM reply profile send p.m. Member Posts: 38 Joined: Oct 2009 I doubt you will see much change from Macs. They have to many Chinese parts in inventory.. Gary M. 02-06-2010 @ 6:08 PM reply profile send p.m. Member Posts: 222 Joined: Oct 2009 Maybe I should just tell customer service at Macs to read this post! Its self explanatory.... 40merc 02-06-2010 @ 5:12 PM reply profile send p.m. Member Posts: 39 Joined: Jan 2010 glad i stumbled across this topic, i have been buying from macs for the past year and it seems like one or two parts out of every order are incorrect to my car. my biggest bug that ive had to pick recently was i ordered a fuel pump to carb fuel line, i was told by a sales rep that it was copper plated steel line, when i received it, it was just copper line, i paid probably 400% over for a foot long piece of copper line that i already had. Gary M. 02-06-2010 @ 4:26 PM reply profile send p.m. Member Posts: 222 Joined: Oct 2009 I still think its a good idea to let them know how many dissatisfied Early Ford V8 club members there are out there! With any luck they will improve their P.R. and turn over a new leaf. Some of their items are tricky to get elswhere and also their prices are not bad,however it only takes one bad experience to leave a bad taste in your mouth. supereal 02-06-2010 @ 12:15 PM reply profile send p.m. Senior Posts: 6819 Joined: Oct 2009 We stopped buying from Mac's after we found several ignition point sets that were shorted, and they claimed "no one else complained" (of course), and that they were American made, which they obviously were not. The only way vendors get the message is when buyers turn to other, more dependable, sources. ians34 02-05-2010 @ 7:00 PM reply profile send p.m. Member Posts: 10 Joined: Oct 2009 How you doing fella's. My big gripe with Macs is also about freight. They have a hidden packaging charge which they include in the freight bill. I have complained to them many times but I nothing ever happens. My other complaint with them is they have this strange idea that I like to pay to ship rolls and rolls of newspaper around the world. I offered to send them a knife so that they could teach the staff how to cut down a box for more efficient freight instead of filling it up with paper and foam. Again no response. I also have given up on Macs. Gary M. 02-05-2010 @ 4:37 PM reply profile send p.m. Member Posts: 222 Joined: Oct 2009 Oh boy,I never knew how many dissatisfied x customers of Macs were in the V8 club! Maybe that would be a great way to open their eyes to their many wrong doings. Send them a letter letting them know that the largest Early Ford club in America has so many complaints about their business ethics. The problem is getting the letter into the right hands at the company. It seems to me that every time I call their customer service,I just speak to another uncaring employee. Thanks for all of your input on the subject... 47Fordor 02-05-2010 @ 4:12 PM reply profile send p.m. Member Posts: 72 Joined: Oct 2009 Hey, on the topic of new china vs. rebuilt parts: I see a lot of rebuild kits for brake master and wheel cylinders, carbs & fuel pumps etc. More work but you'll put more care into the job than somebody in China. Of course, the kits are probably made in China. Anybody have any thoughts? Chris tbloss 02-05-2010 @ 2:17 PM reply profile send p.m. Member Posts: 38 Joined: Oct 2009 Gary M. I quit Macs over some made in China brake parts several years ago. Send the parts back, pay the shipping and get the junk out of your garage. I have had good luck with Fort Wayne Clutch. Very good parts and labor and materials from the USA.. Tom.

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